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Recovery Services Group

At Recovery Services Group (RSG), we specialize in providing prompt and professional representation for all of your claim investigation needs. Our services encompass cargo and property loss and damage claims, emergency situations such as highway accidents, lowjackings, derailments, seal breaches, temperature abuse situations, and refusals by consignees, as well as after-delivery damaged cargo inspections and proofs of delivery. All assignments are handled promptly and professionally with an average completion time of 24 hours.

Our Expertise in Claim Investigation

Decades of Specialized Services

(RSG) - Recovery Services Group LLC and our sister company have been in the freight inspection industry for twenty years and specialize in providing prompt and professional representation for all of your claim investigation needs. RSG was founded to investigate cargo and property loss and damage claims of significance for inland marine insurance companies alongside other agencies.

Marketing

Committed to Excellence

Prompt and Reliable Support

Our mission is to save you time, concern and money. We strive to ensure that RSG is always able to respond to your urgent or time-sensitive inspection needs, with a capable and experienced RSG claim investigator no more than one hour distant from nearly every point and place in the continental United States.

Prompt and Professional

24/7 Emergency Response

We provide emergency response services for situations such as highway accidents, lowjackings, derailments, and seal breaches, ensuring prompt and professional handling of all assignments.

Nationwide Coverage

Extensive Service Reach

We maintain offices in more than 550 cities and serve all points and places in the United States and Canada, ensuring extensive coverage for all your claim investigation needs.

Experienced Team

Professional Investigators

Our staff is composed of experienced professional freight inspectors and specialized claim investigators with an average tenure of twelve years, ensuring reliable and expert handling of all assignments.

Why Choose RSG?

Expertise and Specialization

Specialized Investigation Services

Our specialized investigation services address the unique needs of cargo and property loss and damage claims, ensuring that our strategies are aligned with your insurance and agency requirements.

Efficiency and Reliability

We are committed to delivering exceptional quality and long-term value to our clients. Our dedication to excellence ensures that our solutions are reliable, robust, and tailored to your specific business requirements.

Client Testimonials

Please take a moment and click on Testimonials to see what our customers have to say about our prompt and professional claim investigation services.

Client Stories

"RSG's expertise and commitment to delivering prompt and professional claim investigation services have significantly impacted our business. Their specialized approach and attention to detail truly set them apart."

Client Testimonial

"The prompt and professional support provided by RSG has been invaluable. Their specialized investigation services and dedicated approach have enhanced our claim handling efficiency and customer satisfaction."

Client Testimonial

"Working with RSG has been a game-changer for our company. Their dedication to delivering prompt and professional claim investigation services has created a positive and efficient experience, leading to tangible business outcomes."

Client Testimonial

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