Professional Recovery Services
Get Back on Track
The Recovery Services Group, Inc. (RSG) created in 1992 and specialize in providing prompt and professional representation for all of your claim investigation needs. RSG was founded to investigate cargo and property loss and damage claims of significance for inland and coastal marine insurance companies alongside other agencies. We can attend emergency situations that may occur, such as highway accidents, lowjackings, derailments, seal breaches, temperature abuse situations, and refusals by consignees, as well as perform after-delivery damaged cargo inspections and proofs of delivery. All assignments are handled promptly and professionally with an average completion time of 24 hours.
We provide these services quickly and reliably because RSG maintains offices in more than 550 cities and serves all points and places in the United States and Canada. Our staff is composed of experienced professional freight inspectors and specialized claim investigators with an average tenure of twelve years. We are not adjusters but we have fulfilled our customers' cargo inspection needs for twenty years.
Experienced Professionals
Mark Johnson
Mark is our seasoned Freight Inspector with extensive experience in investigating cargo and property loss claims. His attention to detail and thorough approach have been instrumental in providing accurate and reliable inspection reports for our clients.
Nora Martinez
Nora serves as our Operations Manager, ensuring seamless coordination and efficiency in handling assignments. With a background in logistics and supply chain management, Nora plays a crucial role in optimizing our operational processes and meeting our clients' urgent needs.
David Thompson
David is our dedicated Claim Investigator, adept at handling emergency situations and thoroughly examining damaged cargo. His commitment to swift and reliable investigations contributes to our mission of providing prompt and professional representation for all claim investigation needs.
