Cargo & Freight Inspection Services for Insurance and Claims
Recovery Services Group (RSG) provides fast, independent cargo and property inspections for insurance claims and loss investigations across the United States and Canada.
We handle cargo damage, theft, seal breaches, temperature abuse, refused shipments, after-delivery damage, and emergency incidents, including highway accidents and derailments. Every assignment includes detailed documentation, photographs, and clear reporting to support claim resolution. Most inspections are completed and reported within 24 hours.
Fast, independent reporting across the U.S. and Canada
Our Core Inspection Services
Cargo Damage & Loss Inspections
Quick, independent evaluation of freight damage with detailed photo reports.
Seal Breach & Tampering Assessments
Documenting seal conditions and potential breaches for claims support.
Temperature Abuse & Exposure Inspections
Verifying temperature violations with evidence and reporting.
Refusals & After-Delivery Inspections
Handling refused and post-delivery damage documentation.
Decades of Specialized Services
Recovery Services Group (RSG) brings over 20 years of experience in freight and cargo inspections. We work closely with inland marine insurers, claims professionals, and logistics stakeholders to investigate cargo and property loss and damage.
RSG was established to handle significant and complex claims requiring detailed field inspections, accurate documentation, and clear, unbiased reporting. Our experience allows us to respond quickly, understand the practical challenges of cargo handling, and deliver reliable information that supports fair claim resolution.
Committed to Excellence
Prompt and Reliable Support
Our mission is to save our clients time, reduce uncertainty, and support fair claim resolution. Recovery Services Group is structured to respond quickly to urgent and time-sensitive inspection needs across the United States and Canada.
We maintain a network of experienced field inspectors, allowing us to assign a qualified investigator within close proximity to most locations. This coverage helps ensure fast response times, efficient on-site evaluations, and timely reporting when it matters most.
Prompt and Professional
24/7 Emergency Response
We provide emergency response services for situations such as highway accidents, lowjackings, derailments, and seal breaches, ensuring prompt and professional handling of all assignments.
Nationwide Coverage
Extensive Service Reach
We provide coverage in more than 550 cities and serve locations throughout the United States and Canada, ensuring a broad geographic reach for all your claim investigation needs.
Experienced Team
Professional Investigators
Our field inspectors and claim investigators work under the direction and standards of Recovery Services Group, drawing on over 20 years of industry experience in cargo and property loss investigations. Each assignment is handled with careful documentation and timely, professional reporting.
Why Choose RSG?
Expertise and Specialization
Specialized Investigation Services
Our specialized investigation services address the unique needs of cargo and property loss and damage claims, ensuring that our strategies are aligned with your insurance and agency requirements.
Efficiency and Reliability
We are committed to delivering exceptional quality and long-term value to our clients. Our dedication to excellence ensures that our solutions are reliable, robust, and tailored to your specific business requirements.
Client Testimonials
Please take a moment and click on Testimonials to see what our customers have to say about our prompt and professional claim investigation services.
Client Stories
"RSG's expertise and commitment to delivering prompt and professional claim investigation services have significantly impacted our business. Their specialized approach and attention to detail truly set them apart."
Client Testimonial
"The prompt and professional support provided by RSG has been invaluable. Their specialized investigation services and dedicated approach have enhanced our claim handling efficiency and customer satisfaction."
Client Testimonial
"Working with RSG has been a game-changer for our company. Their dedication to delivering prompt and professional claim investigation services has created a positive and efficient experience, leading to tangible business outcomes."
Client Testimonial